RCS Riverside Consulting Services

IT consulting & managed technology services

Technology that holds up as the business grows.

We plan, build and look after the systems companies actually run on — the network in the office, the accounts people log into, the backups nobody thinks about until the morning they matter, and the business applications behind finance and HR.

Dallas-Fort Worth & remote Reply within 1 business day No lock-in contracts

What we look after Hover a box
Workstations Setup · patching · repair Network Firewall · Wi-Fi · VPN Mobile Enrolment · MFA · wipe Identity Accounts · access Single sign-on · MFA Joiners · movers · leavers Cloud apps Mail · files · backup Business apps ERP · finance · HR

Point at any box to see what that covers.

Services

What we do

Full-service IT consulting. Take one piece or the whole thing — most clients start with a single problem and expand once they see how the work gets documented.

01

Infrastructure & setup

The physical and network foundation, built once and built properly.

  • Office moves and new premises
  • Networks, firewalls and Wi-Fi
  • Device procurement and rollout
02

Cloud & workplace

Email, files and collaboration that work the same from anywhere.

  • Email and file storage migrations
  • Shared drives and permissions
  • Remote and hybrid access
03

Security & compliance

The fundamentals done properly, sized to the risk you actually carry.

  • Access control and multi-factor
  • Patching and endpoint protection
  • Policy, audit and evidence
04

Backup & continuity

Recovery that has been tested, not just switched on and assumed.

  • Backup design and monitoring
  • Restore testing
  • Continuity and recovery planning
05

Business applications

The systems finance and HR run on, including deep enterprise ERP experience.

  • ERP support, configuration and upgrades
  • Oracle PeopleSoft specialism
  • Integrations and reporting
06

Ongoing support

Someone to call, and someone thinking a year ahead on your behalf.

  • Day-to-day support and troubleshooting
  • Vendor and supplier management
  • Technology roadmap and budgeting

Who we work with

Most of our work is with small and growing companies that don't have an IT department — but not all of it. We also take on specific projects for larger organisations and work alongside in-house teams that need capacity or a specialism they don't keep on staff.

Small businesses Growing companies Professional services Medical & dental practices Contractors & trades Non-profits Multi-site operations In-house IT teams

Approach

Four steps, and you can stop after any of them

Nothing starts until you know the price. Nothing ends without you getting the documentation.

Step 01

Call

Twenty minutes, no charge. You describe what's broken or what you're building. We tell you honestly whether we're the right fit.

Step 02

Assessment

We look at what you actually have and write it down — hardware, licences, risks, what's costing you money. Fixed fee, and the document is yours to keep either way.

Step 03

Scope & price

A short proposal with a fixed price, or hourly with a hard cap you approve first. No line items you didn't discuss.

Step 04

Build & hand over

The work gets done, then you get the runbook: credentials, licences, configurations, and what to do when something goes wrong at 4pm on a Friday.

Why us

What you can expect

Four commitments that shape every engagement. They're the reasons clients stay, and the reasons leaving would be easy if they wanted to.

Vendor-neutral advice

We don't resell hardware or licences and we don't take vendor commissions. You're told exactly what to buy and where, then you buy it directly and own the accounts. Our recommendation isn't quietly attached to somebody's margin.

Documentation you keep

Every engagement ends with a written runbook — what was built, why, and how to run it. Most IT problems are really knowledge problems, and knowledge that lives only in a consultant's head isn't an asset you own.

No lock-in

Accounts are in your name from day one. There's no notice period and no exit fee. If you ever need to replace us, we'd rather that be straightforward — it keeps us honest about earning the next piece of work.

Direct access

You deal with the person doing the work, not a coordinator relaying messages to someone you'll never meet. And when a job falls outside what we do well, we'll say so and point you at someone who does it properly.

Project
A defined piece of work at a fixed price. Migrations, office builds, upgrades, assessments.
Support
A monthly block of hours with agreed response times, for companies that want someone on call.
Advisory
Hourly with a cap you approve in advance. For teams that need a specialism occasionally, not permanently.

FAQ

Questions people ask before calling

What does this cost?
It depends on the work, so we quote after the assessment rather than before. Three shapes are common: a fixed price for a defined project, hourly with a cap you approve in advance, or a monthly block of hours for ongoing support. You'll always see the number before anything starts.
How small or large a company do you work with?
Most clients are between roughly three and a hundred people, which is where a single accountable partner adds the most value. But size isn't a rule. A three-person practice moving off consumer email is a perfectly good project, and so is a defined piece of work for a much larger organisation that needs a specialism for a few months.
We already have IT staff. Can you just do one piece?
Yes, and that's a common arrangement. We work alongside in-house teams and other providers regularly, whether that's covering a specialism, adding capacity for a project, or taking one system off their plate. We'll stay in whatever lane you draw.
Do you handle ERP and business systems?
Yes. Alongside general IT work, we have deep hands-on experience with enterprise ERP — particularly Oracle PeopleSoft across HCM and Financials, covering support, configuration, integrations, reporting and upgrades. It's a specialism most general IT firms don't carry, so it's worth asking about.
Are you on-site or remote?
Most work is remote, which keeps it faster and cheaper. Anything physical — cabling, new premises, hardware swaps, a first walkthrough — is done on-site across Dallas-Fort Worth. Project work for clients outside the region is handled remotely.
Do you sell hardware and licences?
No. We don't resell and we don't take vendor commissions. We'll tell you exactly what to buy and where, and you buy it directly. It keeps the advice clean and keeps ownership of the accounts with you.
What happens if we want to leave?
You take everything with you. Accounts stay in your name from day one, and the runbook lists every credential, licence and configuration. There's no notice period and no exit fee.
How quickly do you respond?
New enquiries get a reply within one business day. For clients on a support arrangement, response times are written into the agreement so you're not left guessing.

Contact

Tell us what's going on

The first call is twenty minutes and costs nothing. Come with the messy version — "the accounting system is slow and nobody knows why" is a perfectly good start.

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